Evergreen Landscape & Maintenance
20, Oak Harbor, WA

Evergreen Landscape & Maintenance Reviews

4.2 stars based on 17 reviews

Featured Comments:

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  Ryan P.

  5.0

  My oh my where to begin with Evergreen... We had quite the project in our backyard. We had a 45 degree dip halfway through our yard and it went down 4 feet to the fence. Half our yard was unusable because of the grade. So I planned a major backyard landscaping renovation. Evergreen built a 4 ft retaining wall in a C shape that encompassed my entire yard and leveled it out completely. Then they custom built concrete and stone raised garden bed walls, installed a new and custom built fence and stained it a beautiful northwestern color at the recommendation of Ariana the owner. Then they installed an irrigation system in our front yard and backyard as well and wired outdoor lighting for our front and back yard. It looks STUNNING at night. They then designed and built a custom deck and pergola that was so sturdy the city inspector hired their deck builder to build his deck at his house. Then they designed and built a custom fountain water feature in the corner of our yard that auto fills its water catch basin when it gets too low and refills from the irrigation system. THEN I gave Ariana a blank check to buy plants and fill in the yard with rotating color blooming so we can have color all year with plants that bloom in spring, winter, fall, and summer. She did an AMAZING job at finding the perfect plants and arranging them in the perfect spots. She not only has a green thumb but a green mind. All of her recommendations and design choices were spot on and made the project that much better and unique. The level of detail and the amount of care they put in those details are unmatched by any other company I have spoken with or dealt with. There are absolutely NO corner cutting with them. They polish those corners and decorate them, and make them better than you ever thought they could be. I am confident in saying that they are hands down the best landscaping company in Whidbey Island and I am grateful I found them. They have amazing energy that makes you instant friends and you feel like you're being taken care of as one. Everyone on their team is crucial, skilled, professional, and on top of their game. HIRE THEM NOW! I also use them for regular lawn care and maintenance like pruning, weeding, mowing, and just maintaining my yard for me now that it's something worth tending to! I work alot so it's nice that after months working together I can still see them every once in a while when they come tend the yard. They are the best thing that has happened to me in a long time and I don't think I'd be this happy with my yard if it was done by someone else. There are literally ZERO imperfections or sore spots. Every inch of my yard is a masterpiece of craftsmanship and art. I finally have my dream yard, and it actually looks better than every fantasy I've had envisioning it. They didn't just bring it to life, they made it the best it could possibly be.

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  Response from the owner

  Ryan all of us here at Evergreen Landscape and Maintenance are so grateful for your review! Thank you for your kind words and the wonderful description of how good our service is for you. We strive hard to take care of every customer with pride! We appreciate you!

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  Cheryl Parrott

  1.0

  This is a review written in my 93-year-old mothers' own words about the poor landscaping job done by Evergreen landscaping and maintenance. I was with my mother and the owner, Arianna, when the original contract was made. The complaints my mother spoke about in this review are justified according to the original contract. "I'm 93 years old. I'm unable to mow my 2+ acres of lawn. 3 years ago I hired Evergreen landscape and Maintenance to mow and trim the yard. The first two years the work was good 2021: the service has been sub-standard. Neighbors noticed and commented on the poor mowing and trimming. February and March 2021, i was billed for services (mowing, trimming, grass pick up and dumping in a specified area on the property); however, there was no sign of any activity and by the beginning of April the grass was high and dandelions were going to seed. After paying over $700 for Feb and March, and not seeing any evidence of mowing, I had Evergreen contacted to find out when they would be out. They said they had been just out, but after inspecting their mowers they found the mowing equipment was set too high. They said a credit would be requested and should appear on the next bill. That never happened. Subsequent lawn mowing/trimming yielded poor quality and incomplete mowing: HALF a section of the lawn was not mowed at all leaving the lawn 2" taller than the immediately adjacent section (see photos), Clumps of grass left throughout the lawn, cut grasses left in the lawn (not bagged or raked) Again, it took several calls and emails (my daughter assisted with emails and sending photos), I was assured a credit was being requested from accounting (no credits issued to date). I was also assured the owner would personally come out to talk with me and inspect the work. 2 weeks passed before the crew returned with the owner (at this point, it's been 2 weeks since the lawn was left half mowed with clumps of grass throughout the lawn). The owner NEVER spoke with me. She did NOT stay until the job was completed. Instead of talking with me she went over to my neighbor's home. During her meeting with him she said she was understaffed after losing 1/2 of her crew. Although the job was better, there was still portions left untouched (for months) Seeing that the owner left without talking with me, I asked my daughter to talk to the one crew member still remaining When she asked if a specific area that had not been mowed in months would be mowed he said he only took direction from his boss and his boss keeps telling him "we don't do charity work". He said he is very confused by the boundaries but could only take directions from the owner (Arianna). 2 MORE WEEKS PASS... the work is still incomplete Evergreen Landscape called to set up an come out to my house, asking that my daughters also attend the meeting. The meeting took place, yesterday. During this meeting the owner, Arianna, started by listing off some of the calls from me (none of the voicemail messages were acknowledged in her list). She asked what changed this year that caused me to be dissatisfied. When I said that the lawn wasn't mowed, she said "my mowers were here, the trucks have tracking devices". When I said the areas were missed, she said "shade and rain caused them to grow" (the difference in height was photographed immediately after the mowers left).. She used intimidation and blamed me for the poor services this year. She insinuated that the problems this year has to do with my daughter who has relayed messages on my behalf because I had a heart attack and can't handle the stresses associated with trying to reach them an communicate my dissatisfaction. The owner lied about the terms. She blamed me, stating I was unclear in my description; I replied to the mowers for the first 2 years did the job correctly. I feel the owner took advantage of me. She's fired."

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  Rachael Protas

  5.0

  My mom joked she needed someone to weed her yard for her birthday. I live in Colorado, but looked at local lawn service companies that I could hire to surprise her. These guys went above and beyond for me - going so far as to send my mom a birthday card. Thanks so much for helping to make my mom's birthday a special one!

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  Response from the owner

  You are more than welcome. I'm so happy we could help you get what she really wanted for her birthday, even with you being in another state!!! We hope she laughs at the card and that she has an amazing birthday and we look forward to hearing from her!!

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