Elite Property Care
Braintree, Albany, NY

Elite Property Care Reviews

3.8 stars based on 13 reviews

Featured Comments:

• K

  KENNETH LIBERTY

  1.0

  We started working with Elite in April. It is now August and the job isn’t finished. I’ve been calling and texting constantly, and I rarely, if ever, get a call back or even a simple text. They are always giving false promises of when the job will be done, but they never show up without even the courtesy of a call or text to let us know what’s going on. This has happened several times in the last 3 and-a-half months we’ve been trying to get this very simple and straight forward job done. I’ve been waiting over a month for them to hydroseed. Granted we have had a lot of rain, but there has also been many nice days as well. Take a look at the pictures and you will see the top soil has washed away and now our dirt lawn is covered with weeds. I finally had to tell them to suspend all work because I’m tired of their extreme unprofessionalism. And when I told him to not come, they didn’t call or text back. It really speaks to how little they value their customers. I would strongly caution anyone to not use this company.

• D

  Doug Schrader

  4.0

  Elite Property Care installed a paved walkway at my home. The quality of the job was excellent, the labor crew did an amazing job, the materials were great quality. On time, on budget . The downside to the project was the destruction of an established lawn in getting it installed. Our lawn was complete and we understood a project of this magnitude would create some destruction however it was alarming how many marks were left and the amount of landscaping was needed at the completion. A little patching of sod and realign of the borders, would have saved me from having my landscaper come in and spend an entire day detailing my property.All in all a beautiful outcome.

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  Response from the owner

  Thanks for your review Doug. We are sorry you weren't happy with the finish work. We were not aware that you were dissatisfied at the time, and had we known, we would have made additional repairs. We hope that this won't prevent you from using Elite Property Care again in the future.

• R

  Robert T (Rob) Scimone

  2.0

  Posted on FB on 8/27 Did a great job with patio, has a great crew however left our lawn a mess. Was promised at payment would be be back the following spring to rake/reseed. Once spring arrived texted owner directly who said would be over . Couple weeks go by nothing . Responded again to owner , who said was busy ( I get it) but would be over the following week. Same thing next week- no show. Went back and forth a few more time including an email to eventually no answer at all. Went a couple month to see, sent a text message- same result - not even a response . Very disappointed Owner's Response 8/27 Rob, got your message the other day and responded with seeding 2 patios begin of next week. We will swinging through and weed out the bad areas to repair. The patios should be wrapped up by Wednesday. I would say Thursday or Friday at the latest as we would like to close out the week with everything buttoned up. We are aware of the seeding, hints why we haven't billed for the stair railings yet. Sorry for the delays 9/10 Updated Never got a personal response as Elite claims 2 weeks ago- and since they claimed they would be out that week - still nothing, including this week. I understand people are busy - but this was the 4th time was told would be over - and no one showed up. Perhaps if they cannot make a commitment they advise prior/reach out /apologize explaining why and reschedule ? Vince - we are keeping the money for the stairs , and instead using that money for someone reputable to fix our lawn .

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