Eden Sprinklers & Landscapes
Frenz, Liberty, MO

Eden Sprinklers & Landscapes Reviews

3.5 stars based on 11 reviews

Featured Comments:

• M

  Mike Blake

  5.0

  We got our new home built here near liberty and needed sprinklers. I called several companies and out of four of them, only two showed up to give me an estimate. The "other" company was going to take two days to get it done, give me a 3 year warranty and they only installed 20-30 sprinkler systems a year. Then came a guy from Eden Sprinklers offering a 10 year warranty, they would be done in one day and they install around a 100 sprinkler systems every year. That was a no brainer. The other company wanted $4,465.00 and Eden Sprinklers wanted $3,800.00 a difference of $665.00. Looks like steak tonight. Keep up the good work.

  ---

  Response from the owner

  Thanks for the review Mike. We have the best warranty in the business of 10 yrs. That makes us number one in Kansas City. We install more Lawn Sprinkler Systems than any other company in the metro. We give you a no hassle, no maintenance Lawn Sprinkler System that no one else offers. We are just so glad you made the rite choice by choosing Eden Sprinklers and Landscapes for all your homes needs. With the major droughts we have had over the past few years it is the best choice to get your homes foundation protected. The best way of course to do that is with an Eden Sprinklers and Landscapes lawn sprinkler system that is completely maintenance free and is backed by a no hassle 10 YEAR warranty. We just hope many others just like you Mike make the best decision for their biggest investment.

• J

  Josh Laney

  5.0

  I moved recently and wanted to revive the sprinkler system. About 20 heads needed to be replaced, a leaking valve, and also a broken pvc pipe that a tree root had gotten. Matt and his teammate were able to come out the same day I called. They got to work and charged a fair price that did not change from the original quote. They had the system working in tip top shape!! I highly recommend!!

  ---

  Response from the owner

  Thanks for the review. We are glad you were pleased with our service. I wish all the happy customers posted vs. the 2 unhappy ones. Thanks Again.

• J

  John Gaston

  1.0

  Terrible experience. First visit ($350) was to repair a broken valve due to a backflow of water. They claimed to run the system and everything was fine but failed to notice that a cycle did not turn off. A neighbor notified me as I returned from work that one of my cycles had been running for HOURS since they left. Called Eden and was told another visit was necessary to fix a valve that they didn't notice on the first visit. Repair was "done" (another $350). I continued to have wet areas after $700 in parts and service. They didn't even bother to set the controller on the right day and time ( a sixth grader could figure this out). I finally called someone else who knew sprinkler systems and was told that "the master valve was left open and the valve for Zone 2 was leaking". Eden could not find this for $700. They wanted another $1200 to make sure the other valves were replaced with current versions. They also failed to divide the bill into the cost of parts and labor. I would not recommend this company to do any work on a sprinkler system. Very unprofessional.

  ---

  Response from the owner

  Well John as I pointed out to you when we were there it could be a number of problems but you said that you knew what the problem was because you mowed a golf course for 40 years. Turns out you were wrong and now you are upset I understand most people don't like to admit when they make a mistake. There is no such thing as a broken valve due to a backflow of water so whatever you thought it was turned out to be other things and we charge accordingly. Unfortunately the customer will diagnose their own sprinkler problem which is incorrect usually and that is the case here. We do not set our customers timers unless asked to do so. Have a great day.

More reviews (5)