Dixie Yard Works
Dixie, Elizabethtown, KY

Dixie Yard Works Reviews

4.4 stars based on 116 reviews

Featured Comments:

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  Charles Jackson

  1.0

  Long review ahead. We started the process in May 2021, signed the agreement for patio, retaining wall and French drain with an 8 week estimate wait. The end of August is when the work was started and the nightmare began. The crew that came started on the patio and the wall. The patio wasn’t measured correctly and we had to reach out for them to come back out and fix based on the measurements. There was numerous days when the crew wouldn’t be out working and the weather was clear. The patio and wall look nice for the time we waited and issues during. The drain part still isn’t done. During the process we showed the part of the yard that holds water and thought that during the project planning they would run the drain through that but they did not, they ran it around the spot. Our drain was supposed to connect with our neighbors and then go into 1 long pipe towards the road. They did not have that and had to re-do completing messing up our neighbors yard. Both yards are still not leveled and after numerous attempts we ended up having to pay more for them to come back out and add more pipes. This is thousands of dollars we are losing for lack of oversight and planning. Our yard has been worse, no grass is growing and there are holes everywhere holding more water. After each ran it’s a mud pit and we cannot enjoy our patio because our yard is a nightmare. We have another agreement for more drains to be added and we are now in November in a worse yard than prior to working with them. By far the worst experience I’ve gone through, almost 10k spent and each day we go outside in our backyard we become angry as its unusable. Ours dogs get muddy and its truly a nightmare. Patio or wall yes they do a good job. Drainage work I’d highly recommend to shop around. Make sure you get specific details if you do in writing. From May to November and still not done. Frustrating each day and as a homeowner we have to live with this. It feels like we are a burden to them now when we call or talk with them, all around disheartening when you see the reviews and get less then the standard others have.

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  Barbara Dixon

  5.0

  We just went to get some ideas and do some price comparisons. We were treated so wonderfully, we went ahead and made our purchases! The customer service here is outstanding! Thank you for caring about your customers! We will be back soon!

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  Heather Risner

  5.0

  They had a sale on their trees and shrubs today. I brought a Wisconsin Willow tree. Very nice 6-7 foot tree. Not breaking the bank either.

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