Decatur Lawn Care Company
Kingstown, Decatur, GA

Decatur Lawn Care Company Reviews

4 stars based on 4 reviews

Featured Comments:

• J

  Jack Adamson

  1.0

  Porter Deal with this company gave me a price for 50 bags of mulch delivered and installed for $343.50, confirmed by email and phone call prior to delivery on 5/8/2021, then calls back to change price day of and wants $50 more? Pitiful business, very unprofessional!!!

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  Response from the owner

  Mr. Adamson, I’m very sorry to hear you were unhappy with our mulch pricing. We provide estimates to customers upfront, but we cannot give final service costs in advance on some jobs. Our call to you the day of your service was not for hiking up our service prices up last minute, but instead to communicate a change in the supply costs and confirm upfront if you were okay with that adjustment. Decatur Lawn Care is a small business that does not have bulk stocks of mulch and pine straw on site. So, when a mulch order comes in, we go buy the amount specifically for your project. This means that our product pricing (mulch) can rise and fall in the same way the items do in stores, even though our service prices (delivery & installation) remain the same. When you requested an estimate for our services, our supplier had been running a sale on mulch. We were passing those savings on to you when we calculated your estimate. Unfortunately, when our team went to get your mulch that morning, the supplier’s price had raised. That is why we called you, immediately after we discovered the pricing change. We wanted to verify if the $1/bag increase in price would be okay with you before we showed up at your house to work. Our goal was to avoid dumping a higher price on you without warning. Again, I apologize for any miscommunication around our initial estimate or our intent in calling you about the price change. We strive to provide quality service to all of our customers both in communication and in yard work. Sincerely, The Decatur Lawn Care Team

• P

  Porter Deal

  5.0

  Called on Monday, had the work scheduled for Friday. Crew showed up on time, worked hard and were very polite. Nice clean fresh pine straw installed. Very happy

• A

  Amanda Turner

  5.0

  Been with Decatur Lawn Care since the end of last year. They respond quickly to their emails with clear answers to questions and clear estimates for their work. Their team is friendly and knowledgeable, and they do good work.

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