DC Sprinkler Service, LLC
Forest, Coeur D Alene, ID

DC Sprinkler Service, LLC Reviews

4.7 stars based on 13 reviews

Featured Comments:

• A

  Alisha Stevens

  5.0

  DC Sprinkler has been servicing my automated Water sprinkler system for many years now. They are very professional at handling every aspect, from making my yearly schedules, spring turn on , fall blow out and my back flow Test and sending the reports into the city office On time to keep everything on track. DC Sprinkler has always made sure that my Sprinkler heads are in top shape and reaching the areas in full! I highly recommend them, they have always Been fair with their prices! I feel that they are one of the best and most Reliable companies in CDA

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  Response from the owner

  Thank you, we are glad to be of service to you.

• C

  C. T.

  1.0

  They were a solid provider on previous jobs but they are over-booked and the owner, Duane, doesn't return emails, text or phone calls in a timely manner. When we continued to reach out for answers about a job that had been set-up and scheduled for months but needed to be changed due to snow still being on the ground originally and then a conflict with another service provider we were flatly told by Duane himself to find another company to work with! No replies to any contacts for weeks and then a single "we're not going to honor your appointment." We were always good customers with full payments made on time prior to this and considerable work we were planning to hire them for this summer. Our recommendation is to find another, more reliable and professional, company. There are sprinkler service providers that have an office manager or an answering service and do return calls in a timely manner. Bottom line, any business needs to be responsive and flexible to their customer's needs and DC Sprinkler proved they are not.

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  Response from the owner

  Thank you for your review and allowing us to perform last years backflow and blowout, we have not provided any other services to you other than those two. We are not overbooked, and we have had timely communications with you because we were able to reschedule you three times within a one-month period. We are remarkably busy and keep within our scheduled workload. As you stated, a business needs to be flexible, and I feel we were very flexible when we accommodated your request to reschedule the appoint three times within a month. Your fourth attempt was where I made the decision to inform you that you needed to find another company with more flexibility that could accommodate your constant schedule changing because it was interfering with potential customer appointments that we could not schedule because of your constant changing. Have a great summer! Respectfully Duane

• S

  Stacey Gimlin

  5.0

  What an amazing company! The owner, Duane and son Ryan have always taken great care of my clients in a timely fashion. Very professional and helpful. As a realtor I enjoy working with other professionals that I can rely on to take care of my clients and know that they will be in good hands when I give out business to local businesses. DC Sprinklers is #1! Thank you ☺️

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  Response from the owner

  Thank you we enjoy being of service to you and your clients.

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