D & D Landscape Nursery & Garden Center
Packerland, De Pere, WI

D & D Landscape Nursery & Garden Center Reviews

3.1 stars based on 22 reviews

Featured Comments:

• Z

  Zachary Coppens

  1.0

  We bought multiple plants and trees here last summer and 75% of them did not come back this year. We brought them back as they “honor” a 12 month return policy, (with the d&d tags still attached) only to find out they would not give refund or credit to us. I had told the young man this was not the first time weve had trouble there, and didn’t seem to care as he turned his back and walked away. The people are all mostly rude, they over charge, and they will not return their defective product. I will not be going here again.

• A

  Ashley Sauder

  1.0

  I have used D& D before to have gravel delivered, 3 times to purchase mulch and once to purchase hydrangeas. Purchasing mulch (I hauled it with a small trailer) went well. Hydrangeas did well and are growing. The first time I had gravel delivered we scheduled a delivery time. They didn't show. When I called them they asked to schedule a time for the next morning instead. I have a pretty flexible schedule and understand that no one is perfect so I went ahead and scheduled and they delivered the next morning. The driver was not on time, but I was home anyway. The following year I called to order a large load of sand. When we discussed delivery options (it was currently a Wednesday) he said that they wouldn't be delivering Thursday or Friday this week and they were now closed on the weekends. I choose the following Monday for delivery. He wouldn't take payment over the phone and my schedule that week only allowed me to get to their store and pay on Friday. He assured me that was good and he would be expecting me Friday. On Friday, I packed up my family and drove to their location and there was a sign on the door that said "closed due to weather". It was a gentle sprinkling rain. I was disappointed that I made the effort. I called and left a message explaining the situation (why I hadn't been able to pay before my order was due to be delivered) and said I would be placing my order with another company and to please cancel my order. I got a phone call Monday morning from them asking why I hadn't paid for my order and did I still want it. When I explained that man seemed annoyed and was rude. I really would like to give this business a thumbs up. I love using local businesses and D & D is good for some things but I will never again place an order with them for delivery. I ended up using Randy at Kropp Trucking and Sand and saved $50 and experienced friendly service.

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  Response from the owner

  Sorry you felt that way as I am sure had you spoken with someone things could have been different. Glad to hear you found someone to help you Gods Blessings

• B

  Bob Blihar

  1.0

  One star is too many! We ordered 6 yards of dirt to be delivered to our back yard. D&D gave us a waiver for our neighbor to sign saying they could drive through his yard, we had the waiver signed and ready for D&D. Delivery time was noon. They would call my wife at work and she would be right home to meet them. The delivery driver called my wife at 11am saying he was there and she needed to be there right away or he was just going to dump the dirt and leave. My wife mentioned that the time supposed to be Noon. He said he didn't care that he was there now. When my wife arrived home the driver informed her that it had rained yesterday and he refused to drive through the yard. My wife mentioned the signed waiver and he said he didn't care. The driver was extremely rude to wife for no apparent reason. We now need some stone and we won't be going with D&D. Horrible customer service!

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  Response from the owner

  We don’t drive on lawns when they are wet as they would damage your yard. We’re you willing to pay for damages if the truck got stuck and to pay for pulling it out. We try to let everyone know what time but depends where loads are going we can quarentee you will get that day Gods Blessings

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