CUTTING EDGE LANDSCAPES, LLC
US-69, Lawson, MO

CUTTING EDGE LANDSCAPES, LLC Reviews

3.7 stars based on 12 reviews

Featured Comments:

• C

  Clara Hoevet

  1.0

  Speeding in traffic, waving his hands at drivers. Don’t use this service, their employees can’t even drive a truck safely in traffic.

• A

  Anna Kaiser

  1.0

  Horribly rude girl answering the phone. She answers the Phone "Hello" so you have no idea if you have reached their office or not. Then when you tell them your issue she is incredibly snotty. I told her they supposedly sprayed our tree in the back yard and I never requested service. She said, "Ok, I will take care of it". Whatever that means? Then I said, "Ok, I am not paying this invoice, so I want you to be aware of that". She replied " I just said I would take care of it". WOW. Somebody thinks its ok to take your bad day out on the public. Will not be calling them again. :) If you notice, all the "good" reviews are from two years ago. Maybe a change of management has hurt their customer relations department! Maybe a new receptionist is in order?? I would not want her answering my phone.

• B

  Bill Sanderson

  1.0

  I will start with being a customer of Cutting Edge for continued lawn care for almost 2 years. I needed my sprinkler system worked on and scheduled an appointment with Kent for 1:30 pm. He showed up early and I wasn’t there and he said the appointment was at 1 pm and he had further meetings and had to leave. I gave him another chance and he came out and gave me an estimate. He said he’d go back to the office and let me know that day of availability as to when the work could be done. He told me he had availability for 2:30 to 4:30 on the following day and I needed to be present. I took the afternoon off work and wondered why no one had showed up at 3 and he told me it was a 2 hour block as to when they would show up. He then called me back and said it was on the schedule for the following day. I said I took off the afternoon today to get this done. He then stated “do you want this done tomorrow or not, forget it I’m not doing any work for you” and hung up on me. I did call back to try and figure out what happened and I was told I frustrated him and he then he mocked me on the phone.Is this anyway to run a business? I would strongly suggest using someone else for any lawncare/sprinkler needs.

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