Custom Caretaking & Landscaping
WI-70, Woodruff, WI

Custom Caretaking & Landscaping Reviews

3.9 stars based on 22 reviews

Featured Comments:

• J

  Jan Bridges

  1.0

  Last year l paid at the end of t he season, this year the biggest snow fall and they didn't plow my driveway, l called them they said since l haven't paid anything they where not going to plow my driveway, nice time to tell me, they could have said something or let me know l we before we got 6 to 10 inches of snow

• E

  Erik Koglin

  1.0

  We recently moved to the area and was referred to Custom Caretaking by another local business. Called for a quote and it took over a month to be scheduled in (which I was ok with given the current market). Gentleman stopped out, I explained our needs and he confirmed my contact info and said he would email us his suggestions and quote. We received nothing back. A few weeks later, I follow up with a phone call to the office and they cant locate my info and said she would have to call back. Never received a call back, never received a quote. Very poor customer experience.

• G

  Gregg Guttormsen

  1.0

  I can't comment on the quality of their landscaping work because I wasn't even able to get them to come out for an estimate for a new lawn. I called them in spring of last year to request a quote and was told they were too busy to come out until the fall and that I should call back then. So I called back in early September and was told they weren't doing any more estimates for the year but that I'd be put on a waiting list for this spring and that they'd call me to schedule an appointment as soon as weather permitted. It's now May 8 and I hadn't heard a thing. I called today to schedule a quote and reminded them I was on a call list from last fall. I was told I was still on their list but the first available appointment for someone to look at my job would be more than seven weeks from now on June 29, which would be nearly ten months after I was put on the call list! Even if I were to hire them, by that time the work certainly wouldn’t begin until the heat of the summer at best, well past the seeding season. So that would mean waiting until fall and going another full year without lawn. If I can't get someone to even come out and look at the job after three attempts and a year of waiting since my first call, I can only imagine the type of customer care I'd receive if I were to actually hire these folks. Don't bother calling unless you're a big fan of long waits and broken promises. Unfortunately, there is no zero star or negative star rating, so I needed to give them one star in order to post this.

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