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LocalLawnCare has sorted out information  related to Cross River Design Inc in US-22, Annandale, NJ which runs near you. Find out contact information of the lawn care service provider like opening hours, addresses, phone numbers.

Cross River Design Inc in US-22, Annandale, NJ | LocalLawnCare

Cross River, Cirrus Pools represents the industry standard in quality and professionalism.  I have done subcontracting work for them on a number of high level jobs.  From the design team to field crews, Cross River is top notch.  You get the absolute best when you hire them!

We hired Cross River to design a new outdoor entertaining space which included modifying an existing deck and replacing/expanding an existing terrace. Joshua was very patient during the design process. He created a very attractive, comfortable and functional outdoor space. Construction began as planned and once they started our project, they continued to work on it until it was completed. Very professional and personable crew. They were thorough and inspired confidence. We will be doing some additional work next year and look forward to working with Cross River again.

We were very impressed with professionalism of the Cross River Team from the initial consultation and design phase through to construction and installation.  The team was dedicated to delivering a quality job despite the challenges presented by the pandemic.  We couldn't be happier with the final product and our thoroughly enjoying our new outdoor living spaces.

Thanks Dana,
Hoping you get a chance to use that fireplace and patio in the back yard this summer.  Looking forward to the front yard installation. We will see you in a couple weeks once the weather breaks.

Best,
T. Berardo
President

We were really disappointed with the quality of service and trees that were provided to us by Cross River.  We "worked" with their landscape architect to develop an environmentally and ecologically friendly master plan for our property. Despite multiple conversations on the area, they produced plans that were mostly not aligned with these discussions. After further discussions, they agreed to revise them, but a year after  paying the deposit, they still did not produce any revisions. Given the option to refund part of the $750 planning deposit or work on the revisions, they elected to refund a portion of the deposit.

While they were supposedly revising the overall plans, and in an act of good faith, we used them to plant a ~5K portion of the landscaping.  The landscaping crew that came out was professional, but it was very apparent that the planting plans for the area were not shared with the crew, and when the landscape architect did communicate with them, he provided the crew with the wrong information.

About 50% of the trees planted needed root collar excavation and/or were  poor stock (see photo). As a result, within 2 months of planting many of the trees were failing. While initially blaming me for over/under watering the plants, Cross River did come out and excavate the root collars and fertilize the plants.  However, the fact that the trees were so obviously poor quality and yet were still planted was disappointing, especially for the premium you pay for their services. In my experience, I was treated as a low priority client, and brushed off as soon as the opportunity arose.

I suspect that they will do a fine job if you don't want to have any input in what your yard will look like and want to spend >$50K in one year. If you are are planning on phasing your landscaping over a few years and want to have any input in what your yard looks like, I recommend finding a different company.

Dear Benjamin,

Thanks for taking the time to post a review.  First off as the owner, I apologize if the final product we delivered was disappointing. I never like to hear that one of our customers had a bad experience with our services.

That said, I wanted you to know that we take customer reviews seriously, and we look to customer  feedback as a guide to help learn how to better service our clients and improve our process.  I've shared your review with our staff, and want you to know that we've agreed the best course of action at this time is to offer you full replacement value for any and all plant material not in good health by early spring 2021.

If you would like to contact me personally, please feel free to email me at tony@crossriverdesign.com.

All the best,
Tony Berardo
President

Cross River Design put together an amazing plan to replace the walkway around our in ground pool in March with our pool cover still in place. Not only did they accomplish this feat, but it went in without any major problems. When we opened our pool in May, we had a small issue with one of our return lines, and they came out immediately and corrected the issue. A truly professional and courtesy group of dedicated people aimed at pleasing the client. Thank you everyone involved at Cross River Design!

Cross River Design Inc
US-22, Annandale, NJ

Cross River Design Inc Reviews

4.9 stars based on 26 reviews

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Nearby Lawn Care Services in Annandale

Cross River Design IncUS-22, Annandale, NJ

Cross River Design Inc Reviews

4.9 stars based on 26 reviews

Map & DirectionsDirections

Nearby Lawn Care Services in Annandale

Cross River Design Inc
US-22, Annandale, NJ