Copy Cats Inc.
Williams, New London, CT

Copy Cats Inc. Reviews

4 stars based on 8 reviews

Featured Comments:

• S

  Sheri Hoard

  5.0

  I needed a complicated project done for work with no notice. Other print shops wouldn’t even entertain the project, regardless of my deadline, they weren’t interested at all. Thinking I was out of luck someone told me to try Copycats. They asked me to bring it in to look at. 6 hours later the job was done, looked great and was well under my budget. Nicki was really great to work with, i will definitely use them again!

• R

  Richard Aspinwall

  5.0

  Recently, I put on a Cancer Benefit for my niece Heather. I contacted Copy Cats Inc. for tickets, posters etc. I met with Dawn. She was very professional and knowledgeable. From the start of this project to the end, Dawn guided me and the committee through, going above and beyond. She did amazing graphic design for tickets, posters and t-shirts. I can't begin to express our families gratitude for everything she and the team at Copy Cats did for us. The owner Ed and his team are pillars of the surrounding Community. All My Graphics needs go to Copy Cats. Thank You

• D

  Deedee Muse-Bowen

  1.0

  I have used Copy Cats twice and the first time was great the color was a bit off on the menus but noting that made it look awful. This time I am not too pleased I have not yet picked up my product but this time it's the customer service, I have to say I believe her name is Amy who by far has no concept of customer service. There was a delay in sending my proof, I spoke to a young female last week and she was beyond helpful even after my proof was sent to me on Friday stating that the order should be ready by Monday or Tuesday the latest. I called today to inquire about my order because I didn't get a call or email stating my order was ready, I spoke to who I believe to be Amy who stated "yes your order is ready I emailed you yesterday" I replied with oh I didn't get the email and this was her response and this is why I will NEVER use them again..."well what does it matter your order is still ready"! So I hope the owners of Copy Cats read this review and think twice about having someone like this answering their phones or dealing with customers that they would like to have as repeat customers. For all of this I could have used Vista print who I must say would have been faster in delivery and much more pleasant to deal with over the phone.

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  Response from the owner

  We are very sorry that you had this experience here at Copy Cats. We strive to provide the best product and customer service possible. We will look into this matter and ensure it does not happen again. Please consider giving us a chance to change your mind, you won't be disappointed! Please contact us [email protected] or 860-442-8424 and so will may give you a promo code good for your next order with us!

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