Coeur d'Alene Tractor
Appleway, Coeur D Alene, ID

Coeur d'Alene Tractor Reviews

4.3 stars based on 120 reviews

Featured Comments:

• D

  Dustin Barnett

  5.0

  Right when you walk through the door you feel very welcomed as part of the family.

• J

  James Heimbach

  1.0

  My wife and I were in the market for a tractor and, of course, had heard of Kubota's popularity and quality, so we checked in at Coeur d'Alene Tractor yesterday. We walked into the showroom, looked around, checked out the brochures and then sat down in the seating area for at least 10 minutes. Never once did anyone notice us, greet us, or ask how they could help us. So we looked at each other and said, "Life's too short let's leave." We visited other dealers in the area, and in each case we were greeted immediately as we walked through the door, were asked how they could help us and were treated as appreciated customers. Not Coeur d'Alene Tractor. Now I don't know whether we just hit them at a bad time. Maybe so. It wasn't lunch time. It was around 2:00 PM. In my opinion it isn't the customer's job to sell tractors and a business ought not to have a "bad time" to entertain customers. It seems to me that this dealer is taking customers for granted, which is a dangerous practice. Whatever the reason for their lax regard for potential customers we bought another brand at another dealer which gave us a good deal and treated us as friends or family.

  ---

  Response from the owner

  James, I'm SO sorry to hear about your experience at CDA Tractor. We had larger number than usual of our sales team out of the office this past week for Spring Break and other reasons and hope you'll forgive us. We definitely don't take our customers for granted and have a deep history of taking care of this community since 1929. Let us know what we can do to make it up to you.

• W

  Walter Jones

  5.0

  Brandon at CDA Tractor was awesome. He was very responsive, knowledgeable and timely with all communication and the deliveries. I will definitely go back for more products, maintenance and supplies. Ray Jones

More reviews (2)