Chestnut Lawn Mower & Equipment Inc
Chestnut, Union, NJ

Chestnut Lawn Mower & Equipment Inc Reviews

4.3 stars based on 16 reviews

Featured Comments:

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  Lori Charriez

  1.0

  Stay away! I don't know of how they stay in business. My husband and I spoke with a woman over the phone about 4 times that week, setting up to bring our snowblower for service Saturday morning. I asked her if I can bring the lawn mower too because I was paying someone to transport them for me but she said no, only the snowblower which I was fine with. I asked her what time they open Saturdays and she said 8:30 am. We arrived on Saturday with the snowblower and she was not in, just an elderly man with an attitude. He was in the back and my husband stood there for several minutes calling out to him. Finally he came over and his greeting was "what do you want" He refused to accept the snowblower even after we told him we had spoken with the woman several times during the week and paid someone to take in the snowblower and he continued to refuse and gave me their business card, telling me she comes in at 9:30 to give her a call. Luckily we called one of their competitors on Roselle Park who told us to bring it right over and they completed the service in less than 1 week!

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  Christine Cassano

  5.0

  My first time visit yesterday. I had previously called asked for a device and returned after a few days. When I arrived Diane was there and offered her help/ experience, since the maintenance would have taken a week. SHE WAS PERFECT!! Thank you Diane, your service and experienced knowledge is AWESOME!

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  Paul Pimentel

  1.0

  OMG THe worst experience you will ever have ! I blew a starter on my snow blower and I went online and saw this company close by my house . I showed him what I needed and the model number and he was insulted that I was showing it to him on my phone . He noticed the price at $58 on line and his price was $175 . I said no worries if you can do a little better I will just get it from you . Well this man said no way I won't sell it to you . I told him im not trying to get it for $58 but maybe $125 . I also noticed he had one that was missing parts and I only need parts for starter . He said its missing parts . I said I only need the brush Asst so maybe you can sell it cheaper . He then THREW THE BOX AT ME AND SAID " it's missing parts ". This man and should retire and go fishing !! No customer service , no patience and is very lucky I didn't press charges !. WARNING STAY AWAY !!!

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