Chandler's Lawn Services
MS-178, Olive Branch, MS

Chandler's Lawn Services Reviews

4.2 stars based on 15 reviews

Featured Comments:

• T

  Tovoris Renfroe

  5.0

  I work there we do real work

• s

  sean greene

  5.0

  By far the best lawn care company I have ever used. Top notch spray techs !! My lawn is always gorgeous and green and weed free. Their slogan is right......Call the Pros, Call Turf Pro. You will not regret it. A++ in my book

• O

  Olive Branch

  2.0

  I am rating them two stars only because they initially did a good job when they first started in the business. We began using Chandler's when we lived in Olive Branch. As first, they did a good job but after a year, we noticed they were not spraying all the weeds in the back yard. After complaining, things got a little better. We then moved back across the line to TN, and we assumed Chandler's only serviced northeast MS so we tried someone else. Later, we saw a Chandler's truck in our area so we switched back to Chandlers. Like deja vu, at first they did a great job front and back, but then we noticed they completely stopped spraying and fertilizing the back yard. I tried repeatedly to contact them by phone over a 3-4 month time frame. At first, the line would just ring and ring but no answer. Once, I did reach voicemail where I left a message but no one called me back. Also, a couple of times a woman answered who listened to my complaints, but said she couldn't help me and I would need to talk to Shane or Shay (apparently the owner). So I left messages with the lady who answered but no call backs. Finally, I did not pay our last bill because they were still charging me for front and back, but only servicing the front. This time when the lady answered, I told her I would not pay the bill until they resolved the issue. This time I finally got a voicemail from Shane or Shay who said he was headed to our house to check it out and would call me later that day and he mentioned since we had tried growing fescue in our back yard, they did not treat fescue (we had briefly tried growing fescue in the back only because we have no many trees, but it all died....probably from not being treated!). Well, I have no proof he ever came out to our house that day to inspect the yard, and I've never heard back from the guy.....never to this day! Regarding the fescue comment he left on his voicemail, first of all, when they noticed we put down fescue, they should have contacted us to let us know why it was a problem so we could make a decision about service. Second, we still needed weed control in the back yard and they didn't even do that! Third, they should have responded promptly to my complaints over the course of the 3-4 months. And lastly, they were still charging me for full service but only providing service to front yard. This is not the way a company does business that wants to stay in business. Apparently, he is not concerned with one irate customer, but at least I can let everyone know of our experience in case you are thinking about using them. Needless to say, I've left my share of aggravated voicemails for him since, but received no response. I have canceled our services (by leaving a message since they don't regularly take calls, and we will NEVER use them again and suggest you don't either.

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