Burke Outdoor
Fleming, Morganton, NC

Burke Outdoor Reviews

4.2 stars based on 114 reviews

Featured Comments:

• J

  James Torbett

  1.0

  Poor service experience! Mower was picked up Mar 3 for fall service, hydro service, replace hour meter, replace deck and drive belts. Checked on mower Mar 9 and was told the drive belt was back ordered, no ETA on belt. Checked again Mar 17, still no idea when belt would be in. I told them I needed the mower and not to wait on the belt. Went by to pay the bill and noticed that the hydro fluid had not been changed yet, I notified the service manager, he said he would make sure it was done. I was notified Mar 25 it was out for delivery but the hour meter hadn’t been changed as requested, no excuse was given. That was one of the main reasons I was having it serviced, that and the hydro service and fluid change. Thankfully I checked the fluid levels before started the mower, as you can see from the pictures the right reservoir was empty and the left was almost empty. I cannot believe the unit was returned in that condition, I understand about the belt being back ordered, that is just the world we live in, but I can’t in good faith recommend anyone getting anything serviced when the obvious is overlooked, the time was not taken to ensure the service was performed correctly, the air wasn’t purged after the fluid change and the fluid levels weren’t checked. That and there’s no excuse that the hour meter not being changed as requested. For the premium prices they charge, I expect the service to be done properly! I reached out to them after I found the issue but no response from them in 4 days. They have my money now so it doesn’t matter.

• J

  Jason Llano

  5.0

  Burke Outdoor is a great place to purchase outdoor equipment and also have it serviced and/or repaired! They carry a wide variety of landscaping equipment and arborist gear at a competitive price. The staff is composed of some amazing people! They are friendly, knowledgeable, and super helpful. As a local arborist, it's great to know that there is a place nearby full of knowledgeable people to buy gear whenever needed. If you work in a green industry and have not checked out Burke Outdoor yet, I highly recommend that you do!

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  Response from the owner

  Thank you Jason! We appreciate you!

• A

  Alex Sisk

  5.0

  Great friendly staff that will help you find what you need! They have a wide variety of arborist products! And care lots of lawn care equipment. From tree top to turf they have your back!!

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