BrightView Landscape
Ruritan, Chesapeake, VA

BrightView Landscape Reviews

3.3 stars based on 35 reviews

Featured Comments:

• D

  David Seoane

  5.0

  BrightView is the best commercial landscaping company I have come across in the Hampton Roads area. Every time I turn around I see the trucks and crews diligently working. Recently I had a customer in Browningstone Complex, VB that need some assistance and BrightView came to the rescue. Gale Paige is a marketing genius, extremely nice and always knows who to call. Josh Mauer who handles the crews is a wealth of knowledge and was able to resolve multiple issues in minutes. Joe Johnson who manages the Chesapeake Branch has one fantastic team. From the top down you can not be in better hands. Very Highly recommended, if you are not currently utilizing this company you should seriously consider calling them today.

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  Response from the owner

  Hello David, Thank you for taking the time for posting this review and sharing these wonderful words about our valuable team members. We appreciate you sharing your experience with us as well as that photo. Thank you!

• K

  Kurtis Daniels

  1.0

  We live in the Hickory Manor Community. Brightview is contracted to maintain the "limited common areas" which include the front lawns. The service provided to our community is extremely substandard. The large mowers used are not precise enough for the small yards and tight curves and corners which results in mulch being blown all over the yards by the mower and when the mowers turn around, the inside wheel pivots on the grass ripping it up and leaving a bald spot. The deck heights of the mowers are too low and scalp the lawns. When using trimmers, again, mulch is thrown everywhere. Plants in the flower beds are consistently damaged and sidewalks and driveways are not blown off adequately. The preventive maintenance of the flower beds, such as weeding, is also substandard and new mulch was placed over large existing weeds, that are now growing back up through the mulch. I do not recommend using the company to maintain your landscaping. Also, if you are going to respond to this review, don't patronize me by cutting and pasting the same response you give to everyone. At least own it.

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  Response from the owner

  Hello Kurtis, Thank you for sharing your feedback about our services at your HOA and the common area. We’re sorry your experience didn’t match your expectations of BrightView Landscape and we want to take a moment to assure you that we would like to work with you to do better and make things right. We do take each review seriously and try to work with the reviewer to make things right. Please help us help you by emailing [email protected] to give us a little more information about this occurrence and your feedback and we will do our best to follow-up. Thank you.

• J

  Ja Loux

  1.0

  Live in a community that utilizes their services and have to say they may be one of the worst landscapers. It’s gone from a previous company which took one day, to them and they take two days to cut, trim and edge. Edging and trimming are done in no particular uniformity, one week they edge then they won’t the next week. Some bushes and small trees are maintained while others are completely ignored. Weeds everywhere on grass and coming through concrete driveways and sidewalks. Either bring in the right amount of people or cut your losses. I thought Chesapeake landscapers were bad. If you aren’t going to do the job right and with some sort of dignity why do it at all? Property managers should be fired here for allowing this disaster to continue.

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  Response from the owner

  Thank you for bringing this to our attention, Ja. We are sorry to hear that you didn’t have the best experience with BrightView Landscape. In order to make things right, we would like to learn more about your specific situation so it can be followed-up on appropriately. Please email [email protected] with your concerns and we will be happy to follow up.

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