Born's Landscape & Lawn Care
Ridge, Amherst, OH
- Phone:
- +1 440-941-2676
- Website:
- http://bornslawncare.com/
- Address:
- 45291 Middle Ridge Rd, Amherst, OH 44001
- Hours:
- Thursday9AM–5PM
- CLOSED
- Reviews
- Map
Born's Landscape & Lawn Care Reviews
3.3 stars based on 64 reviews
Featured Comments:
L
L Schellenberg
1.0
This company decided to change how they charge in 2021 for snow plow. Flat rate of $490 for unlimited plows. This may be a good deal if you like to waste money and do not plan on leaving your house if it does snow. The first snow they did one swipe in center of driveway 2 days after snow finished. Very poor quality. Company states "well we are based in Amherst". Maybe this company should not accept my business if they cannot guarantee service.This time, they have still not come and a neighbor actually had to plow a lane for me to get to my mail box. I have attached photos of the quality work (or lack there of) done by this company.
Response from the owner
Hello, Thank you for reaching out to us and we apologize for these service issues. When you have a moment, if you could reach out directly to our offices by email ([email protected]); the name on this review is not pulling up anything in our system and we want to make sure this is noted and rectified.
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Ashlin Bacik
1.0
Contacted Borne in the early spring (March) about doing a full yard clean up and removing our old mulch and replacing the mulch for our front and back yard, was quoted, and decided to move forward with the work. In April, before work began, I contacted Borne to inform them that I could only go forward with completing the front yard mulching (no removal, no cleanup, and just the few beds in the front) I let them know the reasoning- my husband had been diagnosed with stage IV cancer (it broke his back in multiple places and left him immediately disabled and out of a job) This wasn’t a problem and Sonia was kind about the situation and told me she’d let me know the price once they were done. They charged me for the entire yard. Put it on my saved credit card. Over $1500 to lay mulch (that was the quote for the entire yard to mulch & cleanup the old mulch) I have called, left messages, emails, I talked to the guys that did the mowing - nothing. Never a response or refund. As a small business owner myself I understand the covid hardships and offered to have them come out and at least do the rest of the yard since it was paid for- never a response. I feel like in our lowest times, we were taken advantage of. And I’ve given the benefit of the doubt. Not exaggerating- called probably 20 times asking for an answer before I resorted to leaving this review. On top of it, their mowers are set too low and destroyed my entire yard. Save yourself a headache and go with a reputable business.
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Alicia Cajka
5.0
I was very pleased with how nice our yard looked after the clean up. We have three 75ft+ trees and live near a park, so we get a ton of leaves to rake up. Born's showed up the same day that I signed the proposal. I couldn't believe that they were able to accommodate us so quickly, especially since it was the day before Thanksgiving. The crew were very professional and did a fantastic job! I will definitely recommend them to others and I will most certainly hire them again.
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