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Usually a little busy

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Usually as busy as it gets

Sears Hometown Store

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Usually not busy

GrowGeneration Hydroponics Store

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Srg's Landscaping & Growing Supply

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We've gathered relevant information of Big R Stores - Trinidad in Freedom, Trinidad, CO which runs in your neighborhood. Find out detailed information of the lawn care service provider like opening hours, addresses, phone numbers.

Big R Stores - Trinidad in Freedom, Trinidad, CO | LocalLawnCare

Fantastic customer service..!!! Assistant manager Will and Mr. Devon Chavez went above and beyond in the freezing cold, even though they were closing, to help a customer in great need of propane heat for his RV and our six kids. Thank you Big-R for hiring such quality employees that really care.

Thank you Jeffery & Linda! We are happy to  hear that Will & Devon were helpful to you! We will make sure we pass your kind words along to the operations team. See you soon! - Big R

The customer service at this store is typically amazing. Every employee is friendly and helpful, with the exception of one employee today. This employee, named Audrey, made it a point to follow us through the store, harassing us and stating that my husband made "derogatory remarks" towards her and  then proceeded to tell me that I am rude as well when I asked her to leave us alone. We shop at this store several times a week and are always polite and friendly with the employees. I hate to leave any negative review for such a good store, but that woman needs to be fired, she was the most rude unprofessional retail employee I have ever encountered. I cannot believe she made it a point to walk all the way across the store, just to follow and further harass us. Some people should just not work in retail. Good store, bad employee.

Thank you Barbara, we appreciate you posting this review! We are always working to improve and will inform management at the Trinidad store know of the incident and  your concerns. Come back and see us! - Big R

Very poor customer service and management. Stood around for 10 minutes while manager drinks her coffee and when asked about a product she recommends I go to Walmart. Wow worst big r I've experienced.

I am sorry you didn’t receive the service you were expecting, if you can please reach out to us at info@mybigr.com with your contact information we would appreciate the chance to follow up with you!

Friendly staff, quick to answer all my questions. Having visited other ‘Big R’ locations, my family was surprised by the large and varied inventory within this Trinidad, CO, store. The facility was clean and the layout orderly.  The $900 price I paid for the item I purchased at Big R could not be beat by my internet searches to Lowes and Home Depot. The front-line manager made exceptions for me at the check-out counter when a formidable difficulty arose.  The support employees gladly lifted the heavy item I purchased so I wouldn't have to strain myself, putting it into the back of my truck.

The team of employees at Big R in Trinidad, CO, were quick to help us, addressed and overcame EVERY matter that arose and even ensured I received two specialty discounts (veteran's + Big R 'Frequent Buyer') during my visit and that deserves the ranking of “Excellent service!”

Do yourself a solid and support THIS local business!  “Thank you so much, Big R of Trinidad!”

Such a wonderful review to leave for the Trinidad store! Thanks for taking the time to write this and will make sure higher management is aware! - Big R

This place used to be my go-to for pet supplies and dog food, however I will not be going back as several of the employees at this store don't wear masks, and now their customers may have been exposed to covid-19 between October 26 to October 29, 2020, they haven't been taking it seriously.
I cannot afford to put myself or others I live with at risk, and anyone reading this should be aware of the risk as well.

Kat, thank you for the feedback. Please know we do take this VERY seriously, as all locations must follow the mask polices. Not only for the safety of our customers, but our employees as well. I am making sure higher management is aware of the situation and will fix ASAP. Thank you. -Big R

Retailer with an array of products for the farm, ranch & home, including pet supplies, tack & boots.

Big R Stores - Trinidad
Freedom, Trinidad, CO

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Big R Stores - Trinidad Reviews

3.9 stars based on 104 reviews

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