Bickford Landscaping, LLC
Loudon, Cohoes, NY

Bickford Landscaping, LLC Reviews

4.6 stars based on 14 reviews

Featured Comments:

• s

  swsjr1 sstockholm

  5.0

  I recently started doing business with Bickford Landscaping, LLC and I have been extremely pleased with my experience. The are professional, on time, and perform high quality work. The staff is pleasant and willing to work with you on projects. I highly recommend them for your landscaping needs.

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  Response from the owner

  Thanks Seth, we look forward to continuing to work with you!

• A

  A Nova

  1.0

  I Called about using Boulders in my landscaping and a price for Lawn Thatching along with landscape work behind our pool. . They said, Yes, we do that.. An employee (Bob) stopped over to meet with me. Questioned me about Thatching asking WHO TOLD ME THIS! I replied My Lawn Care Company WHO KNOWS what a Lawn needs.. No reply. He then said we don't have boulders we have no 2 Stone. Asked him about another landscape project behind our pool. NO, we don't do that.. I said OK fine. He never measured my yard for thatching.. He just took off and I never heard from them again.. NO I WOULD NOT USE THEM. WHO WOULD! Very LAX AND UNPROFESSIONAL.!

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  Response from the owner

  Hello Annette Putorti, I am sorry that your experience with our company was not what you had hoped for. It seems like there were some misunderstandings during our consultation that I would like to clear up. 1. Before providing an estimate we always like to ensure that we fully understand the problem that you are trying to solve. I initially did not see any thatch in your lawn in the first few areas I checked, which is why I was trying to clarify who told you that you needed it. Often times I’ve found that people think they have a thatch problem when in reality that is not the case. I was simply trying to do the right thing for you. 2. I did not state that we could not install boulders. I said that I did not think that was a practical or appropriate solution to the problem that you presented me with. 3. The area behind your pool would have required equipment access. Due to the close proximity to your pool and small gate, it was not something that I felt we should try to take on. 4. We typically try to get estimates out before the end of the following business day. Your consultation with me was at 11am on Friday, and your review was written on Saturday. You would have seen the estimate for dethatching in your inbox by the end of the next business day (Monday). We measure lawns using a digital mapping tool which we’ve found to be much more efficient and accurate than trying to measure it by hand. That’s why you didn’t see me taking any measurements while at your property. I hope that this clears up any misunderstandings. I hope you will consider removing your review as it does not accurately represent myself or my company. Sincerely, Robert Bickford Jr.

• J

  Joanne Nanos

  5.0

  The crew from Bickford did my spring cleanup and put down new mulch yesterday. They did an outstanding job!! My friends have told me how wonderful my house looks and it’s been only one day! I feel that these gentlemen worked on my project as if it was their own home. Would highly recommend !!!!

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  Response from the owner

  Thank you for your business Joanne, it was a pleasure to work with you!

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