Basnight Land & Lawn
Pine, Chesapeake, VA

Basnight Land & Lawn Reviews

3.2 stars based on 32 reviews

Featured Comments:

• J

  Jeff Hansen

  5.0

  We had a great experience with Basnight having contracted to repair and expand our paver patio that was previously done by another contractor. The level of service provided from start to finish was courteous and professional. Their consultant salesperson (Robert) provided us a number of options and ideas to consider as well as some recommendation, allowing us time to decide while providing helpful guidance along the way. Those performing the work were diligent, efficient and steadfast in their jobs and we were impressed by their hard work and impressive attention to detail. As well, each employee encountered was always polite and respectful of our family and our property. We will absolutely use them again and would highly recommend. Thanks!

• A

  Adrienne Williams

  5.0

  My experience with Basnight Land and Lawn was exceptional! This company installed a paver patio and a wall seat in our back yard and their work was phenomenal! The owner, Robert, dropped off a catalog in advance for us to pick out pavers. He has been super friendly and very attentive since day one! He also worked out a custom design that would compliment our new wood deck and even let me change my mind a few times on the best placement for the wall seat. The crew was very professional and worked diligently to make sure the ground was absolutely level. The project was completed very quickly. The quality of work shows - I am beyond thrilled with the final result. I would hire them again without hesitation.

• J

  Janae Clay

  1.0

  A man named “Dave” in your Chesapeake City company is HIGHLY unprofessional and UNPLEASANT. I watched from my job at Planet Fitness, which was part of the Property of Collin Square, An employee get fired for False Accusation in use of equipment by his Team Leader. I later discovered the Team Leader’s name is Dave, I am highly disappointed in how he handled the misunderstanding between him and the employee. I witnessed the whole Chesapeake Crew work on the property today on my shift through our store windows. The employee was having a hard time getting the machine angled on the hill medians located around our store, as if he was attempting to get a boost on the difficult angle based on the mass of the machine. He then neatly completed his job and walked straight to the company truck, leaving no mess behind which was very appreciative on his behalf of our parking lot. Not long after, that SAME employee comes into our store to ask us if he could use our restroom, I greeted him into our store and showed him the direction of our restrooms. When he came out of the bathroom he then asked to use the company phone. In concern, I asked why? He replied that he had just gotten fired and needed to call his wife. The employee begins to tell me that his Team Leader said someone recorded him working in front of OUR store moments before he finished the property. In result, he said his Team Leader Dave showed a recording of the phones point of view on how the employee maneuvered the machine; In judgement that he was “Too Aggressive” on the machinery that it looked as if he was “Popping A Wheelie” trying to get over the curb to get onto our grass. I watched the whole thing looking out left from our store, I called and spoke to a man after I asked for Kent Basnight about how his Chesapeake Team Leader unprofessionally handled the situation and why the employee was misunderstood based on from what I actually witnessed him doing from our stores angle. In concern for the employee, his well known outstanding work ethic and manner of how he responded of the False Accusations against him, I will be keeping tabs on this situation until I have heard back from the company OR from Kent Basnight himself. This company’s Chesapeake Team Leader needs to learn how to appreciate their employees a lot better than what I have been observing the past couple of Months from this specific team. Either that or hire a new Team Leaders for your company. I hope to not witness such little misperceived confusion from the supervisor of the group again. His body language and demeanor towards the crew was extremely ignorant and unprofessional from what I witnessed and observed on the Team Leader’s behalf. Action needs to be taken, due to what my coworkers and I saw what happened today, that does not make you all seem like a respected company towards your employees.

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