B.B. Barns
Creek, Arden, NC

B.B. Barns Reviews

4.7 stars based on 569 reviews

Featured Comments:

• J

  Jimmy Lamont

  3.0

  I've purchased some nice plants here and the staff are always pleasant, but I am pretty disappointed in the greenhouse practices, which have caused me a lot of headache. I bought a $2 quad of discounted black pansies over the summer, which I later realized were infested with aphids and whiteflies, and it spread to some of my other plants indoors - none of which had ever had those pests. I should have inspected/quarantined/treated, but I thought they were safe since BBs is a dedicated nursery. What prompted this review is that yesterday I saw a sign for a plant *indoors* with a 'minor mealybug issue'. Selling plants with crispy leaves is different than knowingly selling plants with pests, or placing them next to other unmarked plants. I didn't want to leave a 'bad' review, as I know how frustrating inaccurate or resolved reviews can be as a business owner, but the staff did not even flinch when I brought the topic up - just BAU. Be careful before bringing plants home, same as the big box stores.

  ---

  Response from the owner

  Hi Jimmy, we really appreciate this review and your honest and constructive feedback. Firstly, our apologies regarding any problems you've had with the plants. It is obviously our intention to make sure any plants you take home are healthy and pest-free, and that any which are vulnerable are clearly marked for the discretion of the customer. As for the matter of selling plants with pests, this is a fine balance which we are learning to navigate. Unfortunately we can't control the condition of what comes to us from growers - but if we know we've received plants that are very unhealthy or untreatable we promptly make the decision to discard them. Our philosophy has been to offer to customers those which we feel like we can treat or get under control, so as not to waste the plant, and give someone the opportunity to take it home at a great price but with full awareness of its condition. We definitely do strive to provide an elevated buying experience, and your feedback is really appreciated as we consider ways to improve.

• A

  Anthony L (Luvmor)

  5.0

  Can't get enough of this place ! Ive bought almost all my house plants from them. Check out BB barnes before you go anywhere else for your garden. The staff is friendly, educated and usually very easy to find for help. 😁

  ---

  Response from the owner

  Anthony, thank you so much for this! Glad you've been enjoying your trips to see us and stocking up on plants to your heart's content!

• A

  Ashley Teran

  5.0

  Todd and the BB Barns crew did an amazing job with the landscaping project at my business. We run a busy catering company and wanted to improve our curb appeal. Todd worked with me to design the most lovely planter boxes - he handled everything, from ordering to installation. He listened to my desires and chose items that would give me the most longevity with minimal upkeep. We couldn't be happier with the process or the final product!

  ---

  Response from the owner

  Ashley, thank you so much for these kind words! So glad you had a great experience from beginning to end, and love your final result!

More reviews (2)