Augusta Lawn Care of Littleton
Chestnut, Littleton, CO

Augusta Lawn Care of Littleton Reviews

4.8 stars based on 35 reviews

Featured Comments:

• K

  Katie Picone

  5.0

  Thomas and Carlos just gave my yard an amazing facelift! They were so wonderful and easy to work with. They were on time, great communicators, and laid 10 tons of rock in my yard in 2 days! We are customers for life. If you’re looking for a yard service, give them a call.

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  Response from the owner

  Thank you for the great review!

• t

  thomas hunt

  2.0

  Will run a mower over your grass even if it is dead. Never once trimmed the weeds growing around my AC unit. Continued billing even after I canceled service. All the special attention of a large company with low paid employees. They will however keep your grass cut low enough to avoid trouble with the HOA, and were very consistent with their service times. Update: ALC reached out to me. I contracted weekly continuing service and it was up to me to decline service, which in effect means I asked asked them to run a mower over the grass even if dead or sick. I was informed that I was not paying for extra weed trimming, so I should not have expected trimming around the AC. I canceled on 7/29, and was billed on 8/4:($150) and 9/3 ($120, which was refunded); a month of farewell payment is probably also in the contract. The bottom line is I was away from home much of the time and I needed a different level of service. I accept that it was my responsibility to contact a different level of service.

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  Response from the owner

  🙏Thomas, thank you for your feedback. We reached out to you via email as soon as we saw your review and thoroughly went over all the details of your account. It looks like you accepted recurring mowing service only with no extra weeding or trimming. That was the service on our schedule. Our records show you called on July 29 to let us know you were moving. We documented that in your client profile but forgot to set the end date for the date you moved. We apologize for that oversight. 😢 We kept servicing your property and thus you were charged for services. When you reconnected with us, we paused your service and refunded your card immediately. Please accept our apologies. We are always trying to improve our customer experience. We hope you will give us another try when you move to your new place so you can receive the full Augusta experience. 💛

• G

  Gary Kisicki

  1.0

  I had trim I just painted near my neighbors lawn. They came in and used the trimmer to cut the lawn throwing stuff all over my trim. I now have to sand down and repaint. Would it really have been unreasonable to knock on the door and let me know? Or even use the mower for a section normally mowed that would throw less debris? I get it is end of season and there isn't enough growth to justify the mower but really think of others.

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  Response from the owner

  Oh no! Please accept our apology as it was not our intention to disrupt your painting project. We understand how frustrating it can be being set back and loosing valuable time after working hard on something. We will use this situation to learn from and spotlight it in our next team meeting. We take pride in owning and then fixing mistakes when inevitably made by us so please contact our office so that we can try to make up for this.

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