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We provide relevant information of Ag-Pro in Northpointe, Zanesville, OH which runs near you. Find out contact information of the lawn care service provider like opening hours, addresses, phone numbers.

Ag-Pro in Northpointe, Zanesville, OH | LocalLawnCare

Made friends with the boss. Extremely nice fellow. Great place to get your metal parts for a tracter

they do nothing but lie to you.  They have given me 4 different delivery days so far. still no tractor.  took two days off of work to wait for them. still no tractor.  every time I call they tell me it is on the truck. Yeah right. Just a bunch of liars at the Zanesville location.  I doubt that I will ever buy anything else there.

Mr. Durant, we're sorry for the miscommunication! We've been told by the General Manager that your unit is being delivered today. We're sorry for any inconvenience. Please let us know if we can help you with anything else.

Hate this place! Service/Parts Counter are about the rudest people I've ever had to deal with!  On multiple occasions I've had to go in this place stand at the counter and be looked at like I wasn't even there while they all continue to talk amongst themselves.  Then spoke to like they had better things to do.  I've given them VIN numbers and they still can't order the right parts!  If your going to work in customer service and with the public, at least treat your customers with some respect! I'd give them a zero star if I could!

Sheena, we're sorry you've had poor experiences with our store. We have passed this on to our General Manager to address with the store. We hope we can regain your trust in us. If there is anything we can do to help you find parts, please email jwatson@agproco.com and we'd be happy to make sure you get taken care of!

I wanted the manager Cody know that Jeff Drake, went above and beyond to make sure that I got the mower I wanted, traveling several hours away to pick it up and bring back to Zanesville Store. He answered my phone calls and returned my texts promptly.He then delivered it in pouring rain and took time to explain how to operate it correctly. He is an asset to your company and appreciate good service.
I would have given 5 stars but didn't get Jeff at first and felt like my business wasn't important and till I was fortunate to speak with Jeff🙂👍 Thank you Jeff Drake for making me a Happy and Satisfied Customer!

Monika, thanks for the great review & for choosing Ag-Pro! We're so glad Jeff was able to help you! We're very sorry you weren't helped to begin with.

This is by far the worst experience I have ever had trying to buy anyting. I had to order my mower online because the lady at the store did not want to deal with me. They have had my mower for over 2 weeks and did not let me know. They finally delivered it today but failed to notify me that they were coming they just dropped it off did not get a signature or anything. The mower was outside for about two hours in the pouring down rain. I will never purchase anything from this location again. They have lost a customer forever. Very poor customer service.

Mr. Elkins, we apologize for your poor experience with our team. We strive for excellent customer service and are sorry we fell short in communication with your mower. Management has been notified of the issue. If there is anything further we can do to help please email jwatson@agproco.com

Great job to this team. Had an older John Deere 855 diesel that required and entire engine rebuild. Ryan Geiger and his service team diagnosed the issue quickly and got to work. I can say that my machine is running better than ever and would highly recommend them to anyone for service. Very fair price for the skilled labor you need for this job. I will now be going there to make any future purchases as well. Not everything is green only the best especially at this location.

Thanks for the great review & for choosing Ag-Pro, Tim! We appreciate your business!

Our family has farmed for generations and until the last few years we have been brand loyal to John Deere. Ag pro has changed that for our farm. Their customer service, employee support, and over all business practices are beyond disappointing. Their parts dept is an absolute joke!!! Good luck getting support and getting what you need. No one takes accountability or cares to help you . I grew up going to the local family owned Deere dealership where the employees were knowledgeable and took pride in their jobs. I now dred having to call for parts and service as time and time again it has only  led to frustration and disapointment.

Matthew, we're sorry you're having a poor experience with us. We strive to provide excellent customer service to all customer and would like to look into this situation for you. Please email more details and your contact info to jwatson@agproco.com.

The "technician" didn't know how to change the oil and had to Google how to service them. At $99.50 an hour I would hope that a boss plow dealer wouldn't have to google this information. I asked for an estimate and would come back at a later date after they figured up exactly what I would need. This was a time sensitive job that I needed done. It took them over a month to get back to me. I just assumed I wouldn't get an estimate so I went to another boss plow dealer that completed the work the same day. After three months I received a bill for $900 to service two plows. It took them a little over an hour to service. When I refused to pay they were going to send me to collections. I just saw they are a dealer for mean green mowers. I was considering buying a couple not anymore. Do yourself a favor and avoid Ag-pro. dustinhuck@gmail.com is my email you can contact me to make it right. I will update this post when I'm treated fairly.

Dustin, we're very sorry you had a poor experience with us. We assure you that this is not the high level of customer service we expect from all Ag-Pro locations. Please email jwatson@agproco.com if there is still something we can help you with.

Ag-Pro had the parts we needed for our JD deck. It was a quick in and out with the parts. Time enough to put the parts on and mow the hole yard before dark.

Thanks for the great review, Steve! We're glad our team was able to get you the parts you needed quickly!

Went here with my grandfather and wifes looking for lawn tractor for the both of them. Ended up talking with a woman sales person and she was very knowledgeable on her tractors. I'll give her that. But other then that we looked outside for 20 minutes with no one coming out to help us. Mind you they were right outside the main big windows. Another customer ended up giving us info on a tractor he owned and help us lol. After I had to go into building to get help and talked with the above mentioned sales rep. So she showed us the smaller lawn tractor they had and said she could discount it since they scratch it up a little offloading it. The headlight and hood had scratches from about middle of hood to from on drivers side. Guess how much of a "discount"?? $100!!!! That's it. I asked ok well how much is this headlight? $75 she said lol. Ok, so then I tried to ask if that's the case they deliver free if we purchase? No. That's extra! Now if I spend $2000 on not one but 2 tractors one would think they would waive the delivery even if not free and the fact she only wanted to discount a brand new tractor with over $200 damage to hood and headlight $100!!!! So no we did not buy and John Deere really oughta review this stores policy's. Green And yellow isn't a must. And the way your treated matters. This place didn't seem to much worried bout making a sale. Good luck if your planning on visiting.

Josh, we are very sorry you had a poor experience with us. We'd like to make sure you get taken care of. Please email jwatson@agproco.com with your contact information. Again, we are very sorry.

Ag-Pro
Northpointe, Zanesville, OH

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Ag-Pro Reviews

4.1 stars based on 79 reviews

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